Privacy Policy

Designphil Inc. (hereinafter referred to as "our company") considers the protection of customers' personal information to be an important business activity.
Regarding the handling of personal information, we comply with the Act on the Protection of Personal Information and other related laws and regulations.
We will manage and use personal information appropriately in accordance with the following policy.
1. Acquisition of personal information
Design Phil Co., Ltd. 1-19-19 Ebisu, Shibuya-ku, Tokyo
Representative Director and President Yuri Aida
2. Acquisition of personal information

We will acquire personal information by appropriate means within the scope necessary for the performance of our business.

(1) Information provided by customers
The information you provide when using the Service, such as when placing an order, registering an account, or making an inquiry, is as follows:
  • Profile information such as name, furigana, date of birth, gender, etc.
  • Contact information for the orderer and delivery destination, such as email address, phone number (including information for SMS delivery), and address
  • Information about orders placed through the Service
  • Inquiry history, inquiry content, and other information related to inquiries made to our company
(2) Information we collect on our digital content (such as websites)
When you access digital content (websites) operated by our company, we collect the following information using your device information, cookies, etc.
  • IP address information
  • Anonymous ID information
  • Information regarding the identification of the communication device
  • Information and communications device OS information
  • Location information
  • Referrer Information
  • URLs viewed, date and time logs, and behavioral history information
  • Advertising identifier information assigned to each customer's device
3. Purpose of use

The specific purposes for which your personal information will be used in connection with the provision of this service are as follows:

(1) Your use of the Service
  • To provide, maintain, protect and improve the Service, including accepting registrations for the Service, verifying identity, authenticating, recording settings, etc.
  • To provide information necessary for the performance of transaction contracts and the operation of services
  • To smoothly operate this service and improve the content of the service
  • To bill for service fees and usage fees
  • To handle returns, refunds, and exchanges of ordered products
  • For packaging and shipping of products, etc.
  • To prevent, investigate, and respond to any violations of the terms and conditions, policies, etc. related to the Service (hereinafter referred to as "Terms, etc.") and fraudulent activities, etc.
  • To notify you of changes to the terms and conditions of this service
  • To appropriately respond to various inquiries, opinions, requests, and after-sales service regarding the Service
(2) Advertising and marketing use
  • To provide information about our services, products, and plans
  • To distribute and send email newsletters, direct mail, various notices, etc.
  • To carry out campaigns, surveys, prize contests, rewards, interviews, etc., and to send prizes, rewards, etc.
  • To deliver advertisements and provide information about our company's or third party's services, products, etc.
  • To measure and analyze marketing data
  • To compile statistical information based on registered personal information and transaction history to the extent that it does not identify individuals, and to use it as reference material for developing services that are useful to customers.
4. Use of Cookies and Acquisition of User Behavior Information

This website uses cookies to improve user convenience, statistically understand browsing habits to improve the website, provide personalized content, products, and services according to your preferences, and display and deliver advertisements using advertising delivery services provided by third parties.
This does not allow the collection of information that can identify individuals, and does not violate your privacy. Please note that visit and behavior history information obtained by third parties through cookies will be handled in accordance with the privacy policy of the third party. Customers can stop the use of acquired visit and behavior history information for ad delivery by opting out of the ad delivery service provided by the third party.

[Third-party companies that use cookies for advertising distribution services]
5. Outsourcing of personal data handling and overseas transfer
In operating this Service, we may outsource all or part of the handling of personal data to external parties (including businesses overseas) to the extent necessary to achieve the purpose of use. Outsourcees include e-commerce platform providers (Shopify Inc. / Canada, the United States, etc.), payment processing companies, delivery companies, etc. We will provide necessary and appropriate supervision to ensure that personal information is managed safely by these outsourcees. Furthermore, when outsourcing to overseas businesses, we will understand the personal information protection systems of the relevant country and take appropriate safety management measures.
6. Disclosure of Personal Information
When a customer requests disclosure of personal information pursuant to the Personal Information Protection Act, we will disclose the information within a reasonable period and scope as determined by our company after confirming that the request is from the customer themselves (we will notify you if the personal information in question does not exist). However, this does not apply if our company is not obligated to disclose the information under the Personal Information Protection Act or other laws and regulations.
7. Correction of personal information and suspension of use, etc.
If you request that we correct, add, delete, or suspend the use of your personal information, we will respond promptly within reasonable limits after confirming that the request is from you.
8. Safety Management Measures
We take measures to prevent the leakage, loss, or damage of your personal information and to properly manage other personal information.
9. Compliance with Laws and Regulations
We comply with Japanese laws and regulations regarding personal information protection, and will review and improve our personal information protection policy and management system as appropriate.
10. Changes to this Privacy Policy
We may change this policy as necessary.
11. Contact point for inquiries
For any comments, questions or inquiries regarding personal information and specific personal information, etc., please contact the following office.