Thank you very much for shopping with us at our online store.
We would like to express our deepest sympathies to everyone affected by the earthquake that struck centered in Kumamoto Prefecture on July 28, 2026.
Due to the earthquake that occurred on the evening of Tuesday, July 28, centered in Kumamoto Prefecture, delivery delays and temporary suspensions are currently occurring.

■ Impact of the Earthquakes Centered in Kumamoto Prefecture
Delivery delays are occurring for shipments bound for certain areas, mainly in Kumamoto Prefecture.
In addition, delivery services have been temporarily suspended in parts of Kumamoto Prefecture.
(Please note that delivery delays may also occur in other parts of the Kyushu region.)

For details and the latest information, please check the official Yamato Transport notice below:
www.kuronekoyamato.co.jp/ytc/chien/chien_hp.html

We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding.

For the delivery status of orders that have already been shipped, please contact Yamato Transport directly.

■ Yamato Transport Customer Service
0570-200-000 (Hours: 8:00 AM – 9:00 PM)